It was great. I was received and informed that now on Saturdays you need an appointment but the gentleman who worked with me accepted me due to it being a little slow at the time and I was out of there in less than an hour.
Courtious employees, clean work shop, waiting area and rest room. Our vehicle was in for its first oil change,tire rotation and windshield protection recoating. For the volume of customer vehicles being serviced. We were finished in the time allotted.
Easy transaction with the Sales Rep. Love the new GMC Terrain. We needed the extra room. Sales Rep new exactly what we needed and thanks to the GM Employee Discount for everyone it was at a great price. Thank you!
Experience is always top notch. Chris and the team are fantastic. No surprises there. They are honest, they give you a heads up about potential repairs coming in the future, and they help you plan for those repairs. He's the reason I keep coming back.
Very quick getting vehicle checked in, however, it took 1.5 hours to check for a small leak and repair. This is way too much time and I had an appointment! I even noted there were only a couple of vehicle up on mounts, several open bays and several service employees who looked like they were doing nothing. Tire companies respect my time better than your dealership.
The service guys were very pleasant and knew their job was to focus on fixing and addressing the problem with my car....even though it was just an oil change and tire repair they were on top of things.