My overall experience was generally a positive one. However, there was a gap between what I can only describe as 'sales speak' and 'customer speak'. It took me repeated efforts to steer our conversations back to a point of simple, but clear, math starting with the MSRP and then proceeding through the available discounts. Mirroring HOW I was viewing the numbers would have put me more at ease as a customer and reduced the amount of interpretation needed to understand what Tom was trying to communicate.
Michael K.LAKE ORION,MI
Hello, and thank you for the positive rating! We will take your comments into consideration for future improvements. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!